Phone Reassurance for Elderly Project (PREP)

CU CHAMPION is launching a brand new service project - “Phone Reassurance for Elderly Project” (PREP) with seniors from a community centre as our target group. We will provide health assistance via one-to-one telephone contact, particularly mental health support, in the hope of relieving their anxiety and unease caused by the COVID-19 pandemic. 

In order to reduce the risk brought by face to face gatherings, our project is solely conducted via telephone. Our student volunteers will make phone calls to conduct interviews with the elderly. Both the physical and mental health of the seniors will be the subjects of our telephone contact. Our student helpers will also clarify the health misinformation circulating among the community during the phone call.

The topics of the phone interview consists of the following:

  • Updates on the COVID-19 pandemic

  • Medication safety

  • Health Care Voucher Scheme and primary care for the elderly

  • Health misinformation


The scheme will commence in mid September. 25 student volunteers from CUHK will do their very best to spread love and care to seniors. Stay tuned!

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